Grievance Redressal Policy

Last Updated: 15/01/2026

1. Purpose

This Grievance Redressal Policy outlines how you can raise concerns related to the processing of your personal data and how we respond to those concerns in a timely and compliant manner, consistent with the applicable laws of India.

2. Scope
This policy applies to all users of HumansHere and covers grievances related to:

• Collection, use, storage, or sharing of personal data

• Requests for access, correction, deletion or withdrawal of consent

• Any other privacy concern related to your personal data

3. Grievance Team
HumansHere has designated the following contact point for handling grievances:

Grievance Team
Email: support@humanshere.ai
Address: Humanshere Inc. All Rights Resserved, C/0 WeWork Ind Management, Embassy Golflinks Biz pk, Domlur, Bangalore North, Bangalore - 560071

Users may contact the Grievance Officer for issues related to their personal data.

4. How to Submit a Grievance
You may submit a grievance by:

• Emailing support@humanshere.ai

Please include:

• Your name and contact details

• A detailed description of your concern

• Relevant supporting information or screenshots if applicable

5. Acknowledgment of Receipt
We will acknowledge receipt of your grievance within 5 business days of receipt.

6. Grievance Resolution Process
We will:

• Investigate your concern promptly and thoroughly

• Communicate with you if additional information is needed

• Provide a response within 30 calendar days from acknowledgement

If we cannot resolve within 30 days due to complexity, we will update you on the status and expected timeline.

7. Escalation
If you are not satisfied with the resolution provided:

• You may escalate your complaint to the Data Protection Board of India or Grievance Appellate Committee or any other competent authority under applicable law.

8. Confidentiality
All grievances and associated data are treated as confidential and will only be accessed by authorised personnel where necessary for resolution.

9. Record Keeping
We maintain a record of all grievances received, details of the investigation, and actions taken, as required under applicable law.

10. No Retaliation
There will be no retaliation or adverse effects for users who raise a grievance in good faith.

11. Amendments
We may update this policy from time to time. Updated versions will be published on the platform with a revised “Last Updated” date.